SLOzy User Guide
Complete guide to using SLOzy commercial platform for Service Level Objective management.
👥 Target Audience
This guide is designed for:
- DevOps Engineers who want to monitor service reliability
- Site Reliability Engineers implementing SLO frameworks
- Technical Leads managing team performance metrics
- Startups lacking SRE expertise
🏗️ System Overview
SLOzy provides a comprehensive solution for managing and monitoring Service Level Objectives with the following components:
Core Components
- SLO Management - Create, update, and monitor SLOs
- Prometheus Integration - Connect to multiple Prometheus data sources
- Real-time Monitoring - Live dashboards with instant updates
- Notifications - Multi-channel alerting system
- Caching - Query result caching for performance
- GitOps - Repository synchronization with SLO files
- Analytics - Anomaly detection and recommendations
Architecture
┌─────────────────────────────────────────────────┐
│ SLOzy Application Layer │
├─────────────────────────────────────────────────┤
│ Frontend: React + TypeScript │
│ Backend: Go + Gin Framework │
│ WebSocket: Real-time updates │
├─────────────────────────────────────────────────┤
│ Integration Layer │
├─────────────────────────────────────────────────┤
│ • Prometheus Metrics Ingestion │
│ • GitOps Repository Sync │
│ • Alert Delivery System │
│ • Query Caching Layer │
├─────────────────────────────────────────────────┤
│ Data Layer │
├─────────────────────────────────────────────────┤
│ PostgreSQL: Persistent SLOs, users, metrics │
│ Redis: Caching, sessions, real-time data │
│ Time-Series Database: Historical metrics │
└─────────────────────────────────────────────────┘🚀 Getting Started
First Steps
- Install SLOzy - Follow our Installation Guide
- Create Your Account - Set up authentication
- Configure Prometheus - Add your data sources
- Create First SLO - Start monitoring immediately
- Set Up Alerts - Get notifications about issues
Core Concepts
Service Level Objectives (SLOs)
SLOs define the target performance for your services:
Key SLO Components:
- Target Percentage: The desired performance level (e.g., 99.9%)
- Time Window: The period over which performance is measured
- Metric Type: Type of metric being tracked (availability, latency, throughput)
- Prometheus Query: The metric collection query
Example SLO:
Name: API Response Time
Target: 99.9%
Time Window: 1 hour
Metric: Latency (P95)
Query: histogram_quantile(0.95, rate(http_request_duration_seconds_bucket[5m]))Error Budgets
Error budgets represent the amount of failure you can accept:
Error Budget = (1 - Target) × Total RequestsExample: For 99.9% target and 1M requests:
Error Budget = (1 - 0.999) × 1,000,000 = 1,000 errors allowedBurn Rate
The rate at which you consume your error budget:
Burn Rate = Errors per Time / Error Budget per Time📚 Feature Documentation
1. SLO Management
Create, update, and monitor Service Level Objectives.
Key Operations:
- Create SLOs: Define performance targets for your services
- Update SLOs: Modify targets and queries as needed
- Version Control: Track changes with git-like versioning
- Monitor Performance: See real-time performance against targets
Use Cases:
- Monitor API response times
- Track application availability
- Measure throughput metrics
- Monitor database performance
2. Real-time Monitoring
Live dashboards with instant metric updates via WebSocket.
Features:
- Live Dashboards: Real-time SLO performance
- WebSocket Updates: Instant metric changes
- Status Indicators: Health status for each SLO
- Historical Trends: Performance over time
Navigation:
- Dashboard → All SLOs overview
- SLO Detail Page → Individual SLO monitoring
- Real-time Metrics → Latest performance data
3. Notifications
Multi-channel alerting system for SLO violations.
Notification Channels:
- Email: Automated email alerts
- Slack: Slack channel notifications
- Webhook: Custom webhook integrations
Alert Configuration:
- Create Alert Rules: Define when to trigger alerts
- Set Priorities: Low, medium, high, critical
- Schedule Notifications: Time-based alert rules
- Test Alerts: Verify notification delivery
4. Caching System
Query result caching for improved performance.
Cache Features:
- Automatic Caching: Query results stored for fast access
- Configurable TTL: Control cache expiration
- Cache Statistics: Hit rates, memory usage
- Manual Invalidation: Clear cache as needed
Performance Impact:
- 60-80% database load reduction
- Sub-second query responses
- Improved scalability
5. GitOps Integration
Synchronize SLOs with repository files for GitOps workflows.
Features:
- Repository Sync: Automatic sync with Git repositories
- PR Validation: Validate SLOs in pull requests
- Version History: Track all SLO changes
- Conflict Resolution: Handle merge conflicts
Use Cases:
- Infrastructure as Code
- Change management
- Team collaboration
- Audit compliance
🛠️ Configuration
Application Configuration
Environment variables and application settings.
Database Configuration
Database setup, migrations, and optimization.
Security Configuration
Authentication, authorization, and security settings.
Monitoring Configuration
Prometheus, Grafana, and alerting setup.
🔗 API Reference
Complete API documentation for all endpoints:
🚀 Deployment
Development Setup
Local development environment setup.
Docker Deployment
Container-based deployment.
Kubernetes Deployment
Production Kubernetes deployment with auto-scaling.
Production Hardening
Security, performance, and reliability hardening.
📊 Operations
Monitoring Guide
Metrics, dashboards, and alerting setup.
Performance Tuning
Optimization techniques and best practices.
Backup & Recovery
Data backup procedures and disaster recovery.
🛡️ Security
Security Overview
Security architecture and threat model.
Authentication
Login, OAuth, and session management.
Authorization
RBAC, permissions, and access control.
🔧 Troubleshooting
Common Issues
Common problems and solutions.
FAQ
Frequently asked questions.
Glossary
Technical terms and definitions.
📞 Support
For additional help:
- Email: support@slozy.net
- Documentation: https://slozy.net/docs
- Status Page: https://status.slozy.net
- Community: https://community.slozy.net
🗺️ Navigation
Use the sidebar to navigate between sections. Each section has its own table of contents for easy navigation.
📖 Documentation Sections
| Section | Description | Target Audience |
|---|---|---|
| Getting Started | Installation and setup | All users |
| Installation | Installation guides | DevOps/SRE |
| Configuration | Configuration options | Admins |
| Features | Feature documentation | All users |
| API Reference | API documentation | Developers |
| Deployment | Deployment guides | DevOps |
| Operations | Operations and monitoring | SREs |
| Security | Security practices | Security engineers |
| Troubleshooting | Problem solving | All users |
Next: Quick Start Guide ⏭️